FAQ
Frequently Asked Questions
Shipping & Returns
Ship Time
There is a 7-10 day dispatch time. Then domestic orders are shipped via USPS and typically arrive within 4-8 business days depending on which service you choose.
Returns
All sales are finale. I am unable to accept returns, exchanges or cancellations.
Damaged Orders
If your order is damaged or incorrect, please contact me at perciscreations@gmail.com with your name, order number, and photos of the damage or incorrect item.
Shipped Package Does Not Arrive
If your tracking is showing as delivered but your shipment has not arrived, please contact your local post office with the tracking number (find this in your shipping notification). Often packages are waiting for pickup at your nearest post office.
Original Canvas Paintings
Medium Used
All of the original paintings are used with acrylics.
Varnish
All paintings are covered in a matte varnish. This helps so that the acrylic lasts longer, helps protect the painting from moisture and other elements from damaging it.